Privacy and Data Protection
The personal data this operation handles, the reasons it is held, its destinations, and the control you retain over it.
Application
This notice applies to personal data processed when this site is used or an M2 Casino account is held. The Personal Data Protection Act 2010 is the statute governing that processing in Malaysia.
Categories Held
- Identity and contact — full name, birth date, mobile number, email address and chosen credentials.
- Documentary evidence — identification and residence documents supplied when confirmation is obligatory.
- Monetary records — amounts paid in and out, positions taken, returns and the instrument involved.
- Connection data — handset, browser, approximate locality and the pages requested, retained to protect the session.
- Correspondence — the content of exchanges with agents.
Grounds for Holding It
Operating the account and resolving positions. Executing payments. Establishing age and identity. Discharging anti-money-laundering and record-retention duties. Identifying fraud and unauthorised access. Responding to correspondence. And, strictly on your agreement, issuing promotional material — an agreement revocable at will with no consequence for the account.
Recipients
Processors of payments, providers of identity confirmation, the studios supplying the games in use, and the infrastructure firms hosting and defending the service. It is not traded. A recipient situated beyond Malaysia receives it only under the protections the statute prescribes.
Retention Period
Account and monetary records persist for the duration that financial and gambling retention duties demand, a period extending beyond closure. Contact preferences persist until altered. Material serving neither purpose is erased.
Rights Reserved to You
The Personal Data Protection Act 2010 confers a right of access to the data held, a right to have it put right, a right to revoke consent previously given, and a right to halt processing for promotional purposes. Exercise any of them through the support routes on the contact page.
Cookies and Storage
Small files sustain the session, retain selections and indicate which pages are in use. A browser can refuse them, at the cost of every feature depending on a maintained session.
Data Questions
Any request under this notice is handled through support.
Contact support Back to M2 Casino
21+. A privacy notice settles nothing about entitlement. That rests on restrictive Malaysian statute plus Syariah duties for Muslim citizens, and remains a matter for you.